Shipping Policy
Thank you for shopping with My Store. We are committed to providing reliable and efficient shipping services for all customers.
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. Processing times may be extended during holidays, promotional periods, or unexpected circumstances.
Shipping Time
Estimated delivery times may vary depending on the destination and shipping method selected during checkout.
Typical delivery estimates:
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Standard Shipping: 7-20 business days
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Expedited Shipping: 5-10 business days (when available)
Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information when available.
Customers can use the tracking number to monitor their shipment progress.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout. My Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If you notice an incorrect shipping address after placing an order, please contact us immediately.
Lost or Delayed Packages
If your package is delayed or appears to be lost, please contact our customer support team. We will assist you in investigating the shipment status.
Contact Information
My Store
3215 Fairmount Ave
Bronx, NY 10465
United States
Email: Support@crockorey.shop